365 Data Centers Appoints Bob Hicks as Chief Operating Officer
Rounds out Industry Leading Management Team
NORWALK, CT – October 10, 2023 — 365 Data Centers, a leading provider of network-centric colocation, cloud solutions, and connectivity, announces the addition of Bob Hicks as Chief Operating Officer (COO), a newly created position at the company. In this role, Hicks will be responsible for overseeing all operating and customer service functions related to 365’s data centers, network, and cloud regions. This addition will provide even more efficient operating performance and further demonstrates 365’s commitment to exceptional customer service.
Hicks brings to 365 and its customers 35 years of Infrastructure-as-a-Service experience in operations, sales, and executive management. As COO of Data Based Systems International (DBSi), a dominant regional colocation provider, Hicks oversaw its customer growth, operations, and facilities expansions for about two decades prior to its sale to Xand. Hicks then held operating and customer-facing senior leadership positions at Xand, TierPoint, and Recovery Point Systems and increased enterprise value at each organization by demonstrating a commitment to customer success and infrastructure resiliency.
“365 Data Centers has achieved significant growth in all respects since 2017 with a continuous focus on customers, services, infrastructure, and employees,” says Bob DeSantis, CEO of 365. “Now that we have fully integrated the acquisition of SunGard’s U.S. colocation and network businesses, it is time for 365 to add this very senior C-Level position. Having worked with Bob for many years at Xand and TierPoint, I am confident that his customer solutions approach will immediately contribute to our customer growth, operating efficiency, and resiliency. This appointment not only rounds out 365’s highly effective senior leadership team which has been responsible for the company’s success to date but also enables me to primarily focus on the future needs of our customers, growth and expansion capital, and strategic initiatives.”
Regarding his appointment, Hicks stated “365 Data Centers has grown rapidly in recent years and has successfully met the increasing infrastructure needs of its customers. As COO, I will strive to make certain 365 continues to deliver cost efficient Infrastructure-as-a-Service customer solutions and is positioned with the reliable and resilient infrastructure required to meet the market’s increasing and changing demand for our services.”
About 365 Data Centers
365 Data Centers is a leading provider of hybrid Data Center solutions in 20 primarily edge markets. Along with network-centric Data Centers in Alpharetta (GA), Aurora (CO), Boca Raton (FL), Bridgewater (NJ), Buffalo (NY), Carlstadt (NJ), Chicago (IL), Commack (NY), Detroit (MI), Fort Lauderdale (FL), Herndon (VA), Nashville (TN), Marlborough (MA), Philadelphia-University City (PA), Philadelphia Downtown (PA), New York City (NY), Rancho Cordova (CA), Richardson (TX), Smyrna (GA), and Tampa (FL), the company also operates a resilient, low latency, nationwide fiber network and four cloud regions. 365 serves more than 1,400 customers.
365’s robust, carrier-neutral ecosystem and secure, reliable edge colocation, network connectivity, internet access, DRaaS, BaaS, cloud computing and storage, and business continuity services help organizations reduce costs, drive innovation, and improve their customer experience. 365 Data Centers supports mission-critical application infrastructure by providing industry leading Service Level Agreement protections and adhering to industry standards such as HIPAA, PCI DSS, SOC 1 Type 2, SOC 2 Type 2, SSAE 18, and ISAE 3402. 365 Data Centers’ corporate office is headquartered in Norwalk, Connecticut. For more information, please visit: https://365datacenters.com/